Bicycle Build Assistance is a 1-hour Live Chat appointment designed for folks who bought a bicycle online and it has been delivered in a box. A professional bicycle mechanic will guide you step-by-step to assemble your new bike. By the end of this appointment, your bike will be ready to ride* and you will gain a ton of knowledge about proper care and maintenance of your new ride.  

How It Works:

1. Book Now - After checkout, you will receive a link in your email to schedule your 1-Hour Assembly Assitance Appointment.  

2. Prepare for your appointment: Remove your bicycle from the box and remove all of the packagings. Locate your owner's manual, a parts box, and any included tools. Put them in a safe place. Most bikes are assembled with included tools. If you're not sure what you will need, email us.  

3. Join The Live Chat: At your scheduled appointment time, click the link in your email titled "Your Live Video Chat Link" and this will automatically open a Zoom chat on your device. Zoom is compatible with nearly all camera-equipped computers and smart phones.

Talk to a professional, experienced, bicycle mechanic - from anywhere in the world. 

Save time and money

Assemble your bike wherever it is convenient. No need to load and unload the car or fuss with bike racks. Assembling your bike alongside a professional bike mechanic will ensure your gear is set up properly and wont fail or wear down too quickly due to improper adjustment. You can stop Googling now.

Experience the satisfaction

There are few things in life more satisfying than building your own bike and taking it for a ride. Assembling your bike alongside a professional bicycle mechanic means you will understand the function of all of your components and their proper maintenance.

The Bicycle Build Assistance service is much more than bicycle assembly guidance. Putting your bike together alongside a professional bike mechanic is an invaluable experience. You will finish the live chat much more informed and educated about your bicycle and its components.

Friendly & Inclusive

We are working hard to bring our world-class "Local Bike Shop" experience to the World Wide Web. We pride our shop in offering friendly, inclusive, service to all types of riders - road cyclists, city commuters, fixies, mountain bikers, bmx riders, and all bikes in between are welcome.

*Bicycle sometimes sustain damage in shipping that affects the overall performance of the final assembly.